Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Canada : 5 - 7 business days
- United States : 7 - 10 business days
- Europe : 7 - 14 business days
- Australia, New Zealand and Oceania : 10 - 21 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 5 days of delivery
Ship items back to me within: 21 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Shipping
I typically ship out all my orders within 2 days. I offer upgraded shipping at check out if you are in a hurry to receive your order.
Gift wrapping and packaging
All of my scarves are wrapped in tissue and placed inside a custom card stock envelope Perfect for gift giving! Check listings to see a photo.
What if I don't ship to your area
If you are out of my shipping area please contact me with the item you are interested in and your location and I will get back to you with shipping cost.